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  • Satisfaction of women with telehealth services during COVID-19 paves the way for wider implementation / Taghreed Alhaidari;Lamees Shubber;Shaimaa Ibrahim;Asmaa Majeed;Rana Abdul;Mustafa Kraidi;Thamer Al Hilifi;Hannah Tappis
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Satisfaction of women with telehealth services during COVID-19 paves the way for wider implementation / Taghreed Alhaidari;Lamees Shubber;Shaimaa Ibrahim;Asmaa Majeed;Rana Abdul;Mustafa Kraidi;Thamer Al Hilifi;Hannah Tappis

Tác giả : Taghreed Alhaidari;Lamees Shubber;Shaimaa Ibrahim;Asmaa Majeed;Rana Abdul;Mustafa Kraidi;Thamer Al Hilifi;Hannah Tappis

Nhà xuất bản : World Health Organization. Regional Office for the Eastern Mediterranean

Năm xuất bản : 2024

Chủ đề : 1. Coronavirus Disease (COVID-19). 2. COVID-19 -- epidemiology. 3. Gynecology -- organization and administration. 4. Iraq. 5. Obstetrics. 6. Pandemics. 7. Patient Satisfaction. 8. SARS-CoV-2. 9. Surveys and Questionnaires. 10. Telemedicine. 11. Journal / periodical articles.

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Background:Although underdeveloped in Iraq, telehealth was one tool used to continue health service provision during the COVID-19 pandemic.Aim:To assess women’s experiences and satisfaction with gynaecological and obstetric telehealth services in Iraq during the COVID-19 pandemic.Methods:Free telehealth services were provided by 4 obstetrician-gynaecologists associated with private clinics in 2020–2021. All patients who accessed the services between June 2020 and February 2021 were invited to complete a postconsultation survey on their experience and satisfaction with services. Results were analysed using descriptive statistics and logistic regression conducted using SPSS version 25.Results:A total of 151 (30.2%) women responded to the survey. Two-thirds (61.6%) of them were between the ages of 19 and 30 years. Some 50.3% learned about telehealth through social media. Gynaecological consultations accounted for 48.3% of all visits, obstetric consultations 42.4% and consultations for both gynaecological and obstetric care 9.3%. Overall, 57.0% of the women were satisfied, 7.9% were dissatisfied and 35.1% neither satisfied nor dissatisfied. Some 82.7 % intended to continue using telehealth after the pandemic.Conclusion:The high-level satisfaction of women with telehealth for gynaecological and obstetric services during the COVID-19 pandemic suggests that telehealth may be a valuable complement to in-person services. Strengthening telehealth systems could be a promising strategy for increasing access to, and efficiency of, select health services beyond the pandemic.
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https://iris.who.int/handle/10665/379956