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The encouraging the heart : : work book / James M. Kouzes, Barry Z. Posner

Tác giả : James M. Kouzes, Barry Z. Posner

Nhà xuất bản : Jossey-Bass

Năm xuất bản : 2006

Nơi xuất bản : San Francisco

Mô tả vật lý : 111 p. : ill. ; 24 cm

ISBN : 0787983071 ; 9780787983079

Số phân loại : 658.4092

Chủ đề : 1. Khả năng quản trị. 2. Quan hệ cá nhân. 3. Sự lãnh đạo. 4. Executive ability. 5. Interpersonal relations. 6. Leadership. 7. Quản trị điều hành.

Thông tin chi tiết

Tóm tắt :

Getting things done in today’s workplace is hard work. Employees become exhausted, frustrated, and sometimes entirely disenchanted–and often, they are tempted to simply give up. But the research conducted by Jim Kouzes and Barry Posner over the last two decades clearly shows that successful leaders find ways to combat these negative feelings by encouraging the hearts of their team members. This workbook, based on the model presented in the bestselling book Encouraging the Heart, guides readers through seven essentials of encouraging the heart: set clear standards, expect the best, pay attention, personalize recognition, tell the story, celebrate together, and set the example. The authors also provide a 21-question self-assessment to help leaders determine how they are doing and where they should focus their development efforts.

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