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Introduction to reference work / William A. Katz . Volume II , Reference services and reference processes

Tác giả : William A. Katz .

Nhà xuất bản : McGraw-Hill

Năm xuất bản : 1992

Nơi xuất bản : New York

Mô tả vật lý : xvi, 255 p. ; 24 cm

ISBN : 0070336393 (v. 2)

Số phân loại : 025.52

Chủ đề : 1. Dịch vụ tham khảo -- Thư mục. 2. Sách tham khảo -- Thư mục. 3. Reference books -- Bibliography. 4. Reference services (Libraries) -- Bibliography. 5. Dịch vụ tham khảo. 6. Sách tham khảo.

Thông tin chi tiết

Tóm tắt :

The ten chapter in Volume II are divided into 3 parts: Part One, " Informationn and the community," contain two chapters to familiarize readers with various group in the community, their information and reference needs, and how professional attempt to serve those needs. Part Two, " Interview and Search," devotes Chapter 3 through 6 to the vital task of explaining how to isolate and understand the questions readers put to the librarians as well as basic methods to finding the correct answer(s). The emphasis is on practical application of tried and true methods of interviewing and searching. Attention is given both manual and computer searches. Part Three, " Library Instruction, Networks, Policies, and Evaluation," is comprise of the last four chapters and covers the activities of reference librarians when not responding to dicrect questions.

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