
Join the conversation : : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe
Tác giả : Joseph Jaffe
Nhà xuất bản : John Wiley & Sons
Năm xuất bản : 2007
Nơi xuất bản : Hoboken, N.J.
Mô tả vật lý : xix, 300 p. : ill. ; 24 cm
ISBN : 9780470137321 (cloth)
Số phân loại : 658.8
Chủ đề : 1. Giao tiếp trong kinh doanh. 2. Quan hệ khách hàng. 3. Business communication. 4. Customer relations. 5. Quan hệ khách hàng.
Thông tin chi tiết
Tóm tắt : | With the continued fragmentation of the media and proliferation of media options, the balance of power has shifted from the marketer to the individual. In Join the Conversation, Jaffe discusses the changing role of the consumer and how marketers must adapt by joining the rich, deep and meaningful conversation already in progress. This book reveals what marketers must do to become a welcome and invited part of the dialogue, and how to leverage and integrate the resulting partnership in ways that provide win-win situations for businesses, brands and lives. |
Thông tin dữ liệu nguồn
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https://lrcopac.ctu.edu.vn/pages/opac/wpid-detailbib-id-187299.html |