Consumer Attitude towards Marketing Practices in Vietnamese Smartphone Market / Nguyen, Thu Ha
Tác giả : Nguyen, Thu Ha
Nhà xuất bản : H. : ĐHQGHN
Năm xuất bản : 2016
Tùng thư :
Vol.32;No. 2 (2016)
Chủ đề : 1. Attitude, consumer sentiment towards marketing, customer satisfaction, marketing mix, smartphone, Vietnam.. 2. Article.
Thông tin chi tiết
Tóm tắt : | This study aims to investigate customer attitudes towards marketing activities in the smartphone market in Vietnam. In order to reach this aim, the index of consumer sentiment towards marketing, which is based on the marketing mix paradigm (4Ps), is adopted. The findings show a positive relationship among four components of the marketing mix (including product, price, place and promotion) and customer satisfaction, among which the “product” component has the most significant impact on customer satisfaction. Thus, the study indicates meaningful implications for marketers in the process of enhancing the customer satisfaction level in practice. |
Thông tin dữ liệu nguồn
Thư viện | Ký hiệu xếp giá | Dữ liệu nguồn |
---|---|---|
Đại học Kinh tế - ĐHQGHN |
|
https://repository.vnu.edu.vn/handle/VNU_123/55575 |