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Implementing a quality improvement programme in a family planning centre in Monastir, Tunisia / Letaief, M.;Ben Hmida, A.;Mouloud, B.;Essabbeh, B.;Ben Aissa, R.;Gueddana, N.

Tác giả : Letaief, M.;Ben Hmida, A.;Mouloud, B.;Essabbeh, B.;Ben Aissa, R.;Gueddana, N.

Năm xuất bản : 2008

Chủ đề : 1. Family Planning Services. 2. Health Personnel. 3. Health Promotion. 4. Quality Assurance, Health Care. 5. Quality Indicators, Health Care. 6. Reproductive Health Services. 7. Time Factors. 8. Women.

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Tóm tắt :

615-627 We aimed to improve the quality of family planning and reproductive health services in a family planning centre though implementation of a quality improvement programme. Clients were surveyed to identify quality-related problems. Health care teams then analysed the causes of the problems, developed solutions for 3 selected ones and established a quality assurance framework. The selected issues were: long waiting time at the centre; insufficient integration of family planning and reproductive health services; and lack of a holistic approach. The final phase was aimed at testing and implementing corrective measures

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https://iris.who.int/handle/10665/117474