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  • Patient satisfaction with primary health care services in two districts in Lower and Upper Egypt / Gadallah, M.;Zaki, B.;Rady, M.;Anwer, W.;Sallam, I.
Sách, tuyển tập Tài liệu điện tử

Patient satisfaction with primary health care services in two districts in Lower and Upper Egypt / Gadallah, M.;Zaki, B.;Rady, M.;Anwer, W.;Sallam, I.

Tác giả : Gadallah, M.;Zaki, B.;Rady, M.;Anwer, W.;Sallam, I.

Năm xuất bản : 2003

Chủ đề : 1. Cross-Sectional Studies. 2. Health Care Costs. 3. Health Facility Environment. 4. Health Services Accessibility. 5. Health Services Research. 6. Needs Assessment. 7. Patient Satisfaction. 8. Primary Health Care. 9. Professional-Patient Relations. 10. Qualitative Research.

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Tóm tắt :

422-430 This study compares patient satisfaction with primary health care services and identifies factors associated with patient satisfaction in two health districts in Egypt where a project for upgrading primary health care services had been running for three years. An exit interview was conducted for 1108 patients using a structured questionnaire. The results revealed that most clients using primary health care services were females. Patient satisfaction was high for accessibility, waiting area conditions and performance of doctors and nurses. The main complaints centred on the availability of prescribed drugs and laboratory investigations. Additionally, level of privacy in the consultation room was described as unsatisfactory by 33% of patients. There was no association between overall patient satisfaction and age, gender, education level or type of service received
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Tổ chức y tế thế giới
https://iris.who.int/handle/10665/119293

 

 Tài liệu cùng tác giả

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Sách, tuyển tập Tài liệu điện tử

National survey of Prevalence of Mental Disorders in Egypt: preliminary survey / Ghanem, M.;Gadallah, M.;Meky, F.A.;Mourad, S.;El Kholy, G.

Tác giả : Ghanem, M.;Gadallah, M.;Meky, F.A.;Mourad, S.;El Kholy, G.

Năm xuất bản : 2009