loading

Performance of health providers in primary health care services in Jordan / Khoury, S.A.;Mawajdeh, S.

Tác giả : Khoury, S.A.;Mawajdeh, S.

Năm xuất bản : 2004

Chủ đề : 1. Analysis of Variance. 2. Appointments and Schedules. 3. Community Health Centers. 4. Efficiency, Organizational. 5. Health Services Needs and Demand. 6. Health Services Research. 7. Inservice Training. 8. Nurse-Patient Relations.

Thông tin chi tiết

Tóm tắt :

372-381 The study analysed time utilization by a sample of 111 physicians, nurses and midwives in 62 primary health care facilities in Jordan. The providers' activity over each shift was coded at 3-minute intervals using an activity sampling technique and patient-provider contact times were recorded. Overall, health providers spent the nearly half their time [48.7%] as down time' [waiting, breaks and non-work related activities], with 29.1% as clinical activities and 22.1% as non-clinical work-related activities. Physicians had higher clinical and down times than nurses and midwives; waiting for patients accounted for half the down time. The mean physician-patient contact time was 3.08 minutes. An appointment system is recommended to reduce down times for health providers and increase consultation times

 Thông tin dữ liệu nguồn

 Thư viện  Ký hiệu xếp giá  Dữ liệu nguồn
Tổ chức y tế thế giới
https://iris.who.int/handle/10665/119423