
Behavioural insights on health service needs and access: results of a qualitative study among refugees from Ukraine in Romania, July–September 2022 / World Health Organization. Regional Office for Europe
Tác giả : World Health Organization. Regional Office for Europe
Nhà xuất bản : World Health Organization. Regional Office for Europe
Năm xuất bản : 2023
Chủ đề : 1. Armed Conflicts. 2. Health Services Accessibility. 3. Qualitative Research. 4. Refugees. 5. Romania. 6. Technical documents.
Thông tin chi tiết
Tóm tắt : | The Russian military offensive in Ukraine that began on 24 February 2022 led to the largest population movement in Europe since the Second World War. It is imperative to understand and document access to health services from the refugee perspective in neighbouring countries. The WHO Regional Office for Europe, WHO Country Office in Romania and key partners conducted a qualitative behavioural and cultural insights study in May and June 2022, with follow-up interviews in September 2022, to identify perceived health service needs and gaps and the barriers and drivers of uptake of health services among refugees from Ukraine. Key informant interviews were conducted to understand service delivery. While refugees are grateful for the warm welcome and high-quality health care they had received, challenges in accessing health services include confusion about the overall health system and referrals; language barriers; the need for prescriptions for most medications; and a need for mental health services, support for new mothers, vaccination services and affordable dentistry services. In response, the Government of Romania and WHO have implemented a range of policies, interventions and communication activities, including opening refugee clinics and hiring cultural mediators and county coordinators to support healthcare access at local level. v, 25 p. |
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https://iris.who.int/handle/10665/369144 |